Terms of Service

By creating an account, accessing, or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the platform on behalf of a company or entity, you represent that you have the authority to bind that entity to these Terms.

Plugged Suppliers provides a marketplace platform connecting verified suppliers with businesses seeking wholesale partnerships. Our services include supplier verification, product listings, communication tools, transaction facilitation, and related support services. We act as an intermediary and do not guarantee the outcome of any business transaction.

To access certain features, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Keep your password secure and confidential
• Notify us immediately of any unauthorized account use
• Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms or provide false information.

Our verification process includes review of business licenses, financial stability, product quality, and customer references. However, verification does not guarantee:

• Ongoing compliance with our standards
• Quality of specific transactions
• Absence of disputes or issues
• Legal compliance in all jurisdictions

Buyers are encouraged to conduct their own due diligence before entering into business relationships.

You agree not to use our platform to:

• Violate any applicable laws, regulations, or third-party rights
• Post false, misleading, or deceptive content
• Engage in fraudulent, deceptive, or illegal activities
• Distribute malware, viruses, or other harmful code
• Collect user data without consent
• Interfere with platform operations or security
• Impersonate any person or entity
• Harass, abuse, or harm other users

Violations may result in account suspension, termination, or legal action.

All content, features, and functionality of our platform are owned by Plugged Suppliers and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of content you submit but grant us a worldwide, non-exclusive license to use, reproduce, and display such content for platform operations.

You may not copy, modify, distribute, sell, or lease any part of our platform without prior written consent.

Payments for transactions conducted through our platform are processed according to our payment terms. You agree to:

• Pay all applicable fees and charges
• Provide accurate billing and payment information
• Authorize us to charge your designated payment method
• Resolve disputes directly with the other party when possible

We are not responsible for transactions between buyers and sellers. Our role is limited to facilitating connections and providing platform infrastructure.

To the fullest extent permitted by law, Plugged Suppliers shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, business opportunities, or goodwill
• Damages resulting from user interactions or transactions
• Errors, omissions, or inaccuracies in supplier information
• Service interruptions or security breaches

Our total liability shall not exceed the amount you paid to us in the twelve months preceding the claim.

You agree to indemnify, defend, and hold harmless Plugged Suppliers, its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including legal fees) arising from:

• Your use of our platform and services
• Your violation of these Terms
• Your violation of any third-party rights
• Your fraudulent or unlawful activities

We may suspend or terminate your account at any time for:

• Violation of these Terms or any applicable policies
• Fraudulent, deceptive, or illegal activity
• Extended periods of inactivity
• Requests by law enforcement or regulatory bodies
• Discontinuation of our services

You may terminate your account at any time by contacting us. Upon termination, your right to use the platform ceases immediately.

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of our platform shall be resolved through binding arbitration or in the courts of competent jurisdiction.

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or notice on our platform. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.